DATA PROTECTION - 21.10.2020
£60,000 fine for unsolicited text messages
Direct marketing. The Information Commissioner’s Office (ICO) has announced that it has issued a monetary penalty notice for £60,000 to a small business, Digital Growth Experts Ltd (D). According to the ICO, between 29 February and 30 April 2020, D sent unsolicited text messages to 16,190 individuals promoting a particular brand of hand sanitiser, claiming that it was “effective against coronavirus” . ...
BANKING - 22.09.2020
Q&A - can we refuse cash payments?
Q. We’ve read about several businesses that have refused to accept cash payments from their clients and customers. We thought that this practice was illegal. Is it or can we also say “no thank you” to cash? A. It’s not unlawful to refuse to accept cash payments in the UK. As a seller of goods and/or services, you have every right to decide on your own payment terms. For convenience and the security aspects, you may decide that you will only accept card payments, online transfers, mobile payments, such as ApplePay, or all three. The downside to saying “no cash payments” is that there are around 3m people who rely on cash for their everyday transactions. ...
CORONAVIRUS - HEALTH & SAFETY - 07.07.2020
Safe return to work
When the doors to your workplace re-open there will need to be new protocols in place. How do you instil this new health and safety culture to keep staff safe and customers reassured?
DATA PROTECTION - 07.07.2020
ICO guidance on health checks
Health headaches. The Information Commissioner’s Office (ICO) has issued guidance on what you can and can’t do when checking your employees’ health status (see The next step ). Staying safe. It covers carrying out testing to identify whether staff have coronavirus symptoms, e.g. temperature checks, and actual coronavirus testing. It also explains the legal position on testing, how you can fulfil your legal obligations, what information you can keep, what information you need to disclose to employees, such as what information you are collecting and how you will use it, and how to inform staff where a colleague tests positive for coronavirus. ...
PRICING - 07.07.2020
Should you try teaser pricing?
Customers are tightening their belts in these tricky economic times so you’re looking at ways to increase sales. Should you consider a new pricing strategy and how can you assess the pros and cons?
CORONAVIRUS - COSTS - 22.06.2020
Return to work savings
During the coronavirus lockdown, many businesses will have closed their offices with staff working from home. However, most will return to the office or site at some point. What are the five overheads where you can cut costs as you get back to business?